General terms of Sale

RCS inscription number : RCS TOURS B 494 443 963
Capital : 20 000 euros
N° TVA : FR 44 494 443 963

1/ INTRODUCTION
Any transport performed or service provided by BALLOONREVOLUTION-EVENEMENTCIEL are governed by:
Applicable prices
General terms and conditions below
Applicable law contained in these terms and conditions.

2/ PRICES
Our PRICES are valid from December 1st, 2008. All ticket prices quoted are per person (except for the Couple Ticket) including 7% VAT for free flights and 19.6% VAT for captive flights. They can be modified without notice. Our prices include: preparation for flight (ground crew, chase vehicle, transport), transport insurance against payment. This does not include: the hotel nights, meals and drinks, rides to the meeting spot. Our tickets are not refundable.

3/ TICKET PURCHASE
Tickets remain valid for 12 months from their issuing date. You will get them as soon as we receive the booking form duly filled and with a deposit cheque for 50% of the total amount. The payment can also be made by credit card online or by phone. According to the regulations and uses of mail order, you have 10 days from sending the tickets to cancel your order. Beyond which date no cancellation will be possible. No substitution of passenger’s name or cession of the ticket by the holder is allowed without the carrier’s agreement.

4/ BOOKING & FLIGHT CONFIRMATION

4.1 BOOKING
The client will contact the reservation centre to choose the day of the flight (subject to our availability). Our tickets remain valid for 12 months as from their issuing date. During this time period, you must make at least 4 attempts to schedule a flight, with confirmation of our booking centre; otherwise your ticket will automatically expire. If these attempts are vain due to unsuitable weather conditions, your ticket’s validity will be extended without further expense during one year. If you have made less than 4 attempts, you may extend the ticket’s validity by settling extension fees, that is 75 €. Any ticket of more than 2 years will be definitely outdated. Nota: the flying season lasts from April to mid-October.

4.2 FLIGHT CONFIRMATION
24 hours before the flight, the passenger will call the pilot to get a weather confirmation. If the flight cannot be performed, it will be postponed to a later date at the client’s will within the limit of our availability. the flying season lasts from April to mid-October.

5/ FLIGHT CANCELLATION OR POSTPONING DUE TO BALLOONREVOLTION-EVENEMENTCIEL
BALLOONREVOLUTION-EVENEMENTCIEL reserves the right to cancel a flight due to unsuitable weather conditions, for safety reasons or if there are not enough passengers (only the pilot has responsibility to decide whether a flight goes ahead). The cancellation may be decided on the lift-off spot. In such case, BALLOONREVOLUTION-EVENEMENTCIEL will under no circumstances be held responsible for the expenses undertaken by the clients to reach the meeting spot (trip, accommodation, catering). In any case, the tickets will remain valid until the end of the validity time period, and a later date will have to be chosen.

6/ CANCELLATION OR POSTPONING DUE TO A PASSENGER

6.1 POSTPONING
You may cancel your flight up to 72 hours prior to the lift-off time.

6.2 LATE POSTPONING OR FAILURE TO SHOW
6.2.1 In case of late postponing (within 72 hours of flying time) or failure to show on the meeting place at the appointed time, the ticket shall be considered as no longer valid, and the deposit will not be refunded.
6.2.2 PRegarding group reservation, the 30% deposit will be entirely refunded if the cancellation is made 30 days ahead. If you cancel between 15 and 30 prior to the flight, only 50% of the deposit will be refunded. The deposit will be definitely granted to BalloonRevolution-EvénementCiel if the cancellation is made within 15 days of the flight.

7/ REGULATIONS ABOARD OUR BALLOONS
Every passenger has to appear on the boarding list. The pilots are in sole command, and thus have authority over every person aboard. They can at any time decide to discharge any person or load liable to affect the flight’s performance or safety. They can at any time interrupt the flight for safety reasons. No service will be refunded if the flight’s duration has reached 30 minutes.

8/ SUB-CONTRACTORS
BALLOONREVOLUTION-EVENEMENTCIEL reserves the right to sub-contract flights. All our partners are authorized by the French Civil Aviation.

9/ FLIGHT CONDITIONS
Flights being entirely subject to weather conditions, we do not guarantee any flight circuit or distance. The average duration of a flight is one hour. For any safety reason, the pilot reserves the right to modify the duration, lift-off spot, meeting time and any other thing concerning the flight. You have been informed of the required weather conditions to practice ballooning, soft wind, no stormy conditions, and you have accepted the relevant constraints.

10/ INSURANCE
Civil liability insurance is included in the price ticket. The level of insurance is in accordance with international agreements covering air transportation required by the Warsaw Convention. We will not be liable for any loss or damage to equipment and personal effects brought with you on the flight. If you do not consider the amount of insurance cover adequate, you should take out your own additional cover.

11/ MEDICAL CONDITIONS
We are not qualified to confirm your fitness to fly. You will have to take advice from whom it may concern. You cannot fly if you have a serious medical condition, or have recently undergone surgery without a medical certificate stating you are fit to fly. 
We apologize for taking on board neither pregnant women nor children under 6.

12/ DISPUTE
Any dispute, protest, failure to pay or other difficulty linked to our service will be submitted to the competent jurisdiction of Tours, except for cases submitted to the regulations of public order jurisdiction.

13/ ACCEPTANCE OF THE CONDITIONS HEREOF
Any placed order implies the full acceptance of the conditions hereof.